About OneScore

Know Yourself. Identity and credit, made fair.

OneScore is Eswatini's credit bureau and identity register: one verified profile for every adult, one fair score that anyone can understand, and one connection for every lender.

Our promises

Eight promises we keep

  • Free for citizens, always

    Seeing, updating, disputing and freezing your record costs nothing.

  • Your yes before your data

    No lender sees your record without your approval, except where the law requires it, and those requests are logged.

  • No surprises

    You are told when your file changes, and before anything negative becomes visible to others.

  • The full picture, a fair score

    Good payments count as much as bad ones. People with no loans can still earn a score.

  • Whoever lists it, clears it

    The lender that places a negative listing is responsible for correcting or removing it.

  • No blacklisting over small debts

    Amounts below a set level are never listed, a lesson from Kenya.7

  • Nobody pays us to send you to a lender

    We earn nothing for steering anyone towards a lender.

  • Your data stays in the region

    Processed in Eswatini, with a backup in another SADC country.

Our approach follows the World Bank's General Principles for Credit Reporting.8

The wider system

Who OneScore connects with

The organisations OneScore is built to work with, and the part each plays.

Organisations and their role
OrganisationRole
Ministry of Home AffairsNational identity records used to confirm who people are.
Banks, building societies and mobile money operatorsMembers who share and use credit data.
Microlenders, retail credit providers, SACCOs and insurersMembers who share and use credit data.
EWSC and EECWater and electricity payment history, by customer upload today and direct links later.
EPTC / SwaziPostPostal records and help with enrolment at post office counters.
Central Bank of Eswatini and FSRAOversight of credit reporting and the bureau registration route.
Eswatini Data Protection AuthorityOversight of how personal data is handled.9
Who is behind it

Apex Global Group

A technology company in Mbabane. Apex designs, builds, secures and runs digital systems for organisations across software, cloud, connectivity, fintech and cybersecurity.

  • LeadTewodros A. Asfaw
  • CompanyApex Global Group (Pty) Ltd · Reg. R7/74610
  • AddressMbabane, Kingdom of Eswatini
  • Webapexglobal.it

The six Apex teams behind OneScore

  • Software engineering and productThe citizen app, the lender portal and the scoring service.
  • Cloud and platform engineeringHosting in Eswatini, with recovery elsewhere in SADC.
  • Cybersecurity and assuranceEncryption, access control, audit and testing.
  • Network and connectivitySecure links to lenders and enrolment counters.
  • Fintech and digital paymentsCredit data standards and lender integration.
  • Systems integration and dataConnections to identity, utility and lender systems.
Sources

Where our figures come from

Every figure on this site comes from a public source.

  1. FinMark Trust — FinScope Consumer Survey Eswatini 2018
    www.finmark.org.za
  2. Ministry of Finance / AFI — Eswatini National Financial Inclusion Strategy 2023–2028
    www.afi-global.org
  3. BIS — Central Bank of Eswatini Governor's statement (June 2026)
    www.bis.org
  4. BIS — Central Bank of Eswatini, National Fintech Strategy launch (Dec 2025)
    www.bis.org
  5. World Bank — Doing Business 2020: Eswatini economy profile
    subnational.doingbusiness.org
  6. Eswatini Observer — Private sector credit, May 2026
    www.eswatiniobserver.com
  7. Capital FM — CBK suspends listing of CRB borrowers owing less than Sh1,000
    capitalfm.africa
  8. World Bank — General Principles for Credit Reporting (2011)
    documents1.worldbank.org
  9. Africa-Press — EDPA data controller registration (2025)
    www.africa-press.net

Be part of it.

Join as a citizen, bring your institution on board, or talk to us about partnering with OneScore.